FAQs
Online: We accept various payment methods, including credit and debit cards. Please select your preferred option during the checkout process.
In store: We accept various payment methods, including credit and debit cards and Cash during pickup.
We take your privacy seriously. We collect only necessary information, like your email and phone number, and implement security measures to protect your data. For more details, please refer to our Privacy Policy.
We will have delivery for Grey & Bruce Area
Delivery usually takes 2–3 business days, depending on your location and product availability.
Once your order is dispatched, you’ll receive a tracking link via SMS or email.
Yes, orders can be canceled before they are shipped. Please contact customer support immediately.
If your item is damaged or defective, contact us within 24 hours of delivery with photos. We will guide you through the return/exchange process.
Sale or clearance items are usually non-returnable, unless defective. Please check individual product listings for more information.
Yes, certain items such as perishable goods, opened products, and items purchased with gift cards cannot be returned. Please refer to our return policy for more details.
Exchanges are allowed for the same item if stock is available. If the item is not available, we may offer store credit or a refund.
Yes! We value our customers and are working on a loyalty program to reward repeat customers. Stay tuned for updates!
If you receive an expired item, please contact our customer support team immediately with your order details and photos of the item. We will assist you in resolving the issue.
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